Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday)
- use our appointment request form, Monday to Friday from 8.30am to 5.30pm. We will respond within our opening times.
- phone us on 01942 481851 Monday to Friday from 8.00am to 6.30pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8.00am to 6.30pm.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Register to contact us online.
Routine appointments
To request a routine appointment in the next 7 days
- use our appointment request form, Monday to Friday from 8.30am to 5.30pm. We will respond within our opening times.
- phone us on 01942 481851, Monday to Friday from 8.00am to 6.30pm.
- visit the surgery and speak with a receptionist, Monday to Friday from 8.00am to 6.30pm.
- use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Register to contact us online.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
Cancelling or changing an appointment
- Use your NHS account (on the NHS website or in the NHS app).
- Fill in an online form
- reply CANCEL to your appointment reminder text message
- [Provide information about different options for cancelling, including phone numbers and links if necessary]
Extended hours
You can access a GP and Nurse for routine appointments 6.30pm to 8.00pm Monday to Friday and also Saturday’s 10.00am to 4.00pm. These hours are in addition to our own standard opening hours. The contact number to book an appointment with this service is 01942 482848.
If you need help when we are closed
If the situation is an emergency or life threatening, dial 999 and ask for an ambulance.
For urgent medical advice between 6.30pm and 8.30am weekdays, or during weekends and Bank Holidays, use NHS 111.
For children under 5 phone 111.
For people aged 5 and over go to the 111.nhs.uk website.
If you need help with your appointment
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
Home visits
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit, it’s helpful if you phone the practice before 10.00am on 01942 481851.