Our excellent GP Patient Survey Results 2023

The latest GP Patient Survey asked people across the country about what they think about their local GP practice.

Premier Health Team received an overall rating of 96 per cent!

Read about our results and other practice results on Wigan Today’s website.

Thank you to our patients who completed the survey.

Summary of our results

407 surveys sent out

125 surveys sent back

Good overall experience of this practice – 96%

Good overall experience of making an appointment – 94%

Easy to get through to this GP practice by phone – 93%

Helpfulness of receptionists at this GP practice – 100%

Satisfied with the general practice appointment times available – 86%

Offered a choice of appointment when last tried to make a general practice appointment – 91%

Satisfied with the appointment offered – 91%

The healthcare professional was good at giving the patient enough time – 97%

The healthcare professional was good at listening to the patient – 96%

The healthcare professional was good at treating the patient with care and concern – 96%

The patient was involved as much as they wanted to be in decisions about their care and treatment – 99%

The patient had confidence and trust in the healthcare professional they saw or spoke to – 98%

The patient’s needs were met – 99%

Go to the GP Patient Survey website to see the full results for Premier Health Team or download the Survey Results.